Terms & Conditions

Welcome to HHPStore (Hindustan Herbal Pharmacy).
By using our website and placing an order, you agree to follow the Terms & Conditions mentioned below. Please read them carefully before using our services.

1. General Information

• HHPStore is the official online store for HHP (Hindustan Herbal Pharmacy).

• These Terms & Conditions apply to all visitors, customers, and users of the website.

• We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.

2. Eligibility to Use Our Website

By using this website, you confirm that:

• You are at least 18 years old, or using the site under supervision of a parent/guardian.

• The information you provide is true, accurate, and complete.

3. Product Information

• We make every effort to display product details, images, and descriptions accurately.

• However, actual product packaging or appearance may vary slightly due to updates from the manufacturer or lighting differences in photography.

• Products are intended for personal use only and are not for resale unless permitted.

4. Pricing & Availability

• All prices listed on HHPStore are subject to change without prior notice.

• Product availability may change at any time. If a product becomes unavailable after ordering, we may cancel the order and provide a refund (if prepaid).

5. Order Confirmation & Cancellation

• Once you place an order, you will receive an order confirmation (via email/SMS if provided).

• Orders can be cancelled only if they have not been shipped.

• After shipping, orders cannot be cancelled.

6. Shipping & Delivery

• We deliver orders within 10 working days after order confirmation.

• Delivery timelines may vary depending on your location and courier partner availability.

• Shipping charges (if applicable) will be shown at checkout.

7. Returns & Exchanges (No Return Policy)

For hygiene and safety reasons:

✅ We do not allow returns or exchanges on any products once delivered.

Customers are requested to read product details carefully before placing an order.

8. Damaged / Wrong Product Received

If you receive a product that is:

• Damaged

• Leaked

• Broken packaging

• Wrong product delivered

You must contact us within 24 hours of delivery with:

• Order number

• Photos of the product and packaging

• Unboxing video (recommended)

After verification, we will guide you with the best possible solution.

9. Payments

• Payments on HHPStore are processed through secure payment gateways.

• We do not store your card or banking details.

• In case of payment failure, the order may not be confirmed.

10. User Account Responsibility (If Applicable)

If you create an account on HHPStore:

• You are responsible for keeping your login details secure.

• Any activity done through your account will be considered your responsibility.

11. Prohibited Activities

Users must not:

• Use the website for illegal or unauthorized purposes

• Attempt to damage or hack the website

• Upload harmful content or viruses

• Misuse product information or brand identity

We reserve the right to block access if any misuse is detected.

12. Disclaimer

• HHPStore products are based on Ayurvedic and herbal formulations.

• Results may vary from person to person depending on body type, lifestyle, and usage.

• The website content is for general information only and should not be considered medical advice.

• If you are pregnant, nursing, or have a medical condition, consult a healthcare professional before using any wellness product.

13. Limitation of Liability

HHPStore will not be liable for:

• Delays caused by courier partners

• Incorrect delivery due to wrong address provided by customer

• Any indirect or incidental losses arising from product usage

14. Privacy Policy

By using our website, you also agree to our Privacy Policy regarding data collection, usage, and security.

15. Contact Us

If you have any questions regarding these Terms & Conditions, you can contact us through our Contact Us page.

HHPStore (Hindustan Herbal Pharmacy)
Email: support@hhpstore.com

✅ By using HHPStore, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.