Welcome to HHPStore (Hindustan Herbal Pharmacy).
We always try to provide you the best shopping experience by ensuring safe packaging, timely dispatch, and smooth delivery of your order. Please read our Delivery & Return Policy carefully before placing an order.
Delivery Policy
Order Processing
After you place an order on HHPStore, it is processed once the payment (if prepaid) is successfully confirmed.
Orders are packed with care to ensure safe delivery.
Delivery Timeline
We deliver orders within 10 working days after order confirmation.
Delivery time may vary depending on:
Customer’s location
Courier partner timelines
Weather or unexpected delays
Remote area delivery availability
Shipping Charges
Shipping charges (if applicable) will be clearly displayed at checkout before you complete your order.
Any special shipping offer will be mentioned on the website during checkout.
Delivery Attempt & Address Responsibility
Customers are requested to enter the correct:
Full address
Landmark (if needed)
Mobile number
Pin code
If delivery fails due to an incorrect or incomplete address, the customer will be responsible for any re-delivery charges (if applicable).
Order Tracking
Once your order is shipped, you may receive tracking details through SMS or email (if provided).
You can also track your order using the Track Order section on the website.
Return Policy (No Returns Allowed)
At HHPStore, we deal in Ayurvedic and herbal wellness products, and customer safety is our priority.
No Return / No Exchange Policy
We follow a strict no return and no exchange policy.
Once the product is delivered, returns are not accepted under any circumstances.
This policy is followed due to hygiene, safety, and product integrity reasons.
Damaged or Wrong Product Received
Even though we do not accept returns, we do understand that rare issues can happen during shipping.
If you receive a product that is:
Damaged
Leaked
Broken packaging
Wrong item delivered
Then you must contact us within 24 hours of delivery with proper proof.
Required Proof:
Unboxing video (highly recommended)
Photos of the product and outer packaging
Order number / invoice details
After verification, our team will guide you with the best possible solution.
Cancellation Policy
Order Cancellation
Orders can be cancelled only if they have not been shipped yet.
Once the order is shipped, it cannot be cancelled.
To request a cancellation, please contact our support team as soon as possible.
Contact Us
If you have any questions related to delivery or order issues, please contact us using the Contact Us page on our website.
Our team will help you as soon as possible.
Thank you for choosing HHPStore (Hindustan Herbal Pharmacy).
We appreciate your trust and support.








