Delivery & Return

Welcome to HHPStore (Hindustan Herbal Pharmacy).
We always try to provide you the best shopping experience by ensuring safe packaging, timely dispatch, and smooth delivery of your order. Please read our Delivery & Return Policy carefully before placing an order.

Delivery Policy

Order Processing

• After you place an order on HHPStore, it is processed once the payment (if prepaid) is successfully confirmed.

• Orders are packed with care to ensure safe delivery.

Delivery Timeline

• We deliver orders within 10 working days after order confirmation.

• Delivery time may vary depending on:

  • Customer’s location

  • Courier partner timelines

  • Weather or unexpected delays

  • Remote area delivery availability

Shipping Charges

• Shipping charges (if applicable) will be clearly displayed at checkout before you complete your order.

• Any special shipping offer will be mentioned on the website during checkout.

Delivery Attempt & Address Responsibility

• Customers are requested to enter the correct:

  • Full address

  • Landmark (if needed)

  • Mobile number

  • Pin code

• If delivery fails due to an incorrect or incomplete address, the customer will be responsible for any re-delivery charges (if applicable).

Order Tracking

Once your order is shipped, you may receive tracking details through SMS or email (if provided).
You can also track your order using the Track Order section on the website.

Return Policy (No Returns Allowed)

At HHPStore, we deal in Ayurvedic and herbal wellness products, and customer safety is our priority.

No Return / No Exchange Policy

We follow a strict no return and no exchange policy.
Once the product is delivered, returns are not accepted under any circumstances.

This policy is followed due to hygiene, safety, and product integrity reasons.

Damaged or Wrong Product Received

Even though we do not accept returns, we do understand that rare issues can happen during shipping.

If you receive a product that is:

• Damaged

• Leaked

• Broken packaging

• Wrong item delivered

Then you must contact us within 24 hours of delivery with proper proof.

Required Proof:

Unboxing video (highly recommended)
Photos of the product and outer packaging
Order number / invoice details

After verification, our team will guide you with the best possible solution.

Cancellation Policy

Order Cancellation

• Orders can be cancelled only if they have not been shipped yet.

• Once the order is shipped, it cannot be cancelled.

To request a cancellation, please contact our support team as soon as possible.

Contact Us

If you have any questions related to delivery or order issues, please contact us using the Contact Us page on our website.
Our team will help you as soon as possible.

Thank you for choosing HHPStore (Hindustan Herbal Pharmacy).
We appreciate your trust and support.